All About Internet Mail. Internet Workshop Series, no. 7. Berkeley : Library Solutions Press, 1997.
Introducing the Internet PLUS: A Model Presentation for Trainers. 2nd edition. Internet Workshop Series, no. 1. Berkeley : Library Solutions Press, 1996.
[Spanish translation, Organization of American States, 1997]
"Teaching an Old Dog New Tricks: Rewiring the Working Library," with Robert L. White, Online, 19:1 (Jan/Feb 1995), p. 62-68.
"The Information Revolution is Over," The Serials Review, 20:4 (Winter 1994), p. 7-10.
"CD-ROM Hardware Configurations: Selection and Design," with Steven G. Watkins, CD-ROM Professional 5:1(Jan. 1992), p. 62-68.
Library Resources on the Internet: Strategies for Selection and Use RASD/MARS Direct Patron Access Committee, (RASD Occasional Papers, no. 12). Chicago : RASD, 1992. contributor
"The Future of the Online Catalog: Who Decides?" Online 15:1(Jan. 1991), p. 7-9.
Survey of Libraries Providing Locally Mounted Databases. MARS Direct Patron Access Committee, (RASD Occasional Papers, 8). Chicago : RASD, 1991. contributor
"Libraries Without Walls," Technicalities 10:9(Sept. 1990), p. 5-7.
"Phonograph Records" in Nonbook Media: Collection Management and User Services. J.W. Ellison and P.A. Coty, eds. Chicago, IL : American Library Association, 1987.
"Untangling the World Wide Web," Banana Slug Spring Fair, 1996
"Introducing the World Wide Web," Friends of the UCSC Library, 1996
Eudora E-mail Software class, 1995
Introducing Netscape 2.0, 1995
Creating your own WWW home page, 1995
WWW page design class, 9/95
Introducing Basic HTML - Creating WWW pages, 1995
Using Netscape class, Fri. 8/95
"Using the Internet: Techniques and Resources for Librarians" with David Robison
(1992-3) and John Ober (1994), UCB Extension, 1993-94
"Introduction to Mosaic," UC Santa Cruz, 1994
"Internet Introduction," Dynix Corp, Denver, 1993
"Evaluating and Buying a CD-ROM Network," Online/CD-ROM '92 workshop, Chicago, 1992
"Introduction to the Internet: Applications and Resources," BALIS workshop, 1992
"The Internet: Yesterday and Today" SLA San Andreas Chapter seminar, 1992
"CD-ROM Configuration Design" Online/CD-ROM poster session, San Francisco, 1991
"Farewell to Technocracy," National Online Meeting conference paper, New York, 1991
"Microcomputer at the Reference Desk: Design and Implementation of an Integrated Workstation: A Case Study" CARLDIG-North seminar, 1988
"Local Area Networks for Library Users: USC's Library Satellites," Small Computers in Libraries, Arlington, VA, April 1987 (and UC Irvine Library, June 1987)
"Microcomputers in Libraries and Information Centers," AJ Seminars, Los Angeles, 1987
"End-User Searching: Issues in Instruction, Systems Selection, and Administration," discussion leader, ACRL Science & Technology Section, New York, 1986
"Microcomputers in Libraries and Information Centers," AJ Seminars, Los Angeles, 1986
"Computers and Your Research: Introduction to Do-It-Yourself Databases," ALA Poster Session, Chicago, 1985
"Where Did I Put That Paper? Managing Personal Files," Faculty Seminar, UC
Berkeley, 1984